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Client Services

Contact the Atelier

Our concierge team is at your disposal for sizing, orders, and bespoke inquiries.

Atelier Concierge

Whether you require personalized guidance on leather care, garment sizing, bespoke appointments, or order tracking, our client advisors are available to assist you.

The Workshop & Showroom

14625 Stage Line Lane
Fontana, California, United States

Direct Telephone

+1 840 444 8883

Electronic Correspondence

General Concierge: hello@grancis.com
Client Orders & Returns: clientcare@grancis.com
Private Appointments: concierge@grancis.com
Press & Editorial: press@grancis.com

Concierge Hours

Monday through Friday: 8:00 AM โ€“ 6:00 PM PST
Saturday: 9:00 AM โ€“ 3:00 PM PST
Sunday: Closed for Atelier Rest

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Please complete the form below. We respond to all client correspondences within 24 business hours.

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Early access to new collections, invitations to private events, and stories from the atelier โ€” delivered with intention, never excess.